About this role
SERVICE DEPARTMENT CALL CENTER AGENT at A-1 Auto Service Inc. Location: New Haven, Connecticut, United States. Role: Schedule appointments, Follow up, Lead management Requirements: Strong communication, customer service, organization, and computer skills; proficient with MS Office and CRM; ability to handle high call volume. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, CRM software, Internet, Phone system Commitment: Full Time Workplace: Onsite Languages: English