About this role
Chat Escalations Agent (Warsaw, PL) at Ryanair. Location: Warsaw, Mazovian Voivodeship, Poland. Role: Handle escalations, Translate inquiries, Document interactions Requirements: 1-2 years in customer support, strong English written skills, problem-solving mindset, high computer literacy, fast typing, able to work flexible shifts; eligible to work in Poland. Category: Customer Service Seniority: Entry Level Tools: CRM systems, Translation tools, AI chat platforms Commitment: Full Time Workplace: Onsite Languages: English