About this role
Enterprise Technical Support Agent at 8x8, Inc.. Location: San Jose, California, United States. Role: Resolving technical issues, Maintaining customer relationships, Identifying support delivery improvements Requirements: 2+ years supporting enterprise level, mission critical network environments and providing technical support to enterprise level customers. Category: Customer Service Seniority: Entry Level Tools: Unified Communications, VOIP, SIP technologies, Cloud computing, Network routers, Switches, Contact Center technologies Commitment: Full Time Workplace: Onsite Languages: English