About this role
Technical Support Agent I at ecoATM | Gazelle. Location: Louisville, Kentucky, United States. Role: Resolving kiosk issues, Performing technical troubleshooting, Documenting and tracking problems Requirements: High school diploma or GED required; additional technical certification preferred. Must have 3+ years of experience troubleshooting or repairing robotics or similar kiosk technology. Category: Customer Service Seniority: Mid Level Tools: Ticket tracking software, Microsoft Windows, Microsoft Office, iOS, Android Certifications: technical Commitment: Full Time Workplace: Onsite Languages: English