About this role
Service Desk Agent at SopraSteriaSandbox. Location: Leudelange, Luxembourg, Luxembourg. Role: Resolve issues, Coordinate stakeholders, Improve processes Requirements: Hybrid location in Leudelange, Luxembourg; 40 hours; permanent; Bac+2 or Bachelor’s in computer science or related experience; 1-2 years; languages: English, French, Luxembourgish, German; driving licence required; ITIL preferred; knowledge of IT systems and incident management. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, 4Me, BMC Remedy, Active Directory, Citrix XenApp, VMware, MS Office, Veeam, DNS, VLAN Certifications: itil () Commitment: Full Time Workplace: Hybrid Languages: English, French, Luxembourgish, German