About this role
Service Desk Agent at Centific. Location: Penang, Malaysia. Role: Providing technical assistance, Delivering customer service, Utilizing ticketing system Requirements: Bachelor’s degree preferred, 1+ years of experience in business operations, telecommunications, or customer relationship management. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Microsoft Dynamics 365, Power BI, Data Analysis Tools Commitment: Full Time Workplace: Onsite Languages: English