About this role
Customer Service Agent at The Montage Accessories Co. Ltd.. Location: Philippines or Hong Kong. Role: handling tickets, expediting tickets, providing service Requirements: 2+ years of customer service experience, ecommerce a plus; proficient with Zendesk, MS Excel/Word, SharePoint, Outlook; strong communication and multitasking; able to handle 40+ tickets daily; remote work eligible. Category: Customer Service Seniority: Entry Level Tools: Zendesk CRM, Microsoft Excel, Microsoft Word, SharePoint, Outlook Commitment: Full Time Workplace: Remote Languages: English