About this role
Customer Support Agent at Citypay.io. Location: Tbilisi, Georgia, Georgia. Role: providing support, triaging inquiries, maintaining SLA Requirements: Frontline customer support via live chat and email in SLA-driven, multi-language environment; ensure data security and compliance. Category: Customer Service Seniority: Mid Level Tools: Helpdesk tools, Intercom Commitment: Full Time Workplace: Onsite Languages: Georgian, English, Russian