About this role
Customer Support Agent at Allied Universal Technology Services. Location: Grand Rapids or Wyoming. Role: monitoring video, assessing alerts, contacting responders Requirements: High school diploma or equivalent; 1+ year in dispatch/security/customer service/call center; able to obtain TOPS alarm system monitoring license; proficient with Microsoft Excel/Outlook/Teams; able to perform under high stress. Category: Protective Services Seniority: Entry Level Tools: Microsoft Excel, Microsoft Outlook, Microsoft Teams, CCTV, TOPS Alarm System Monitoring Certifications: tops alarm system monitoring Commitment: Full Time Workplace: Onsite Languages: English