About this role
Web Hosting Agent at 1-grid. Location: Cape Town, Western Cape, South Africa. Role: Respond queries, Provide solutions, Escalate issues Requirements: Matric or equivalent; 1+ years hosting support; knowledge of DNS, email setup, hosting platforms (cPanel/Plesk), domain transfers; CRM/ticketing experience; strong communication and problem-solving; customer-focused. Category: Information Technology Seniority: Mid Level Tools: DNS, Email setup, Web hosting platforms, Domain transfers, CRM systems Commitment: Full Time Workplace: Onsite Languages: English