About this role
Call Center Quality Assurance Specialist at Adroit Advanced Technologies, Inc.. Location: Houston, Texas, United States. Role: Monitoring staff performance, Conducting training sessions, Analyzing data trends Requirements: Responsible for monitoring and evaluating staff members on quality and process of work, assisting with training, and conducting agent monitoring activities. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English