About this role
IT Support Agent at WheelHouse IT. Location: Orlando or Fort Lauderdale. Role: Answer calls, Resolve tickets, Route calls Requirements: Entry-level IT support role; strong customer service, phone support, basic tech knowledge, clear communication; standard M-F with occasional nights/weekends; local to Orlando area. Category: Information Technology Seniority: Entry Level Tools: Office 365, Windows, RMM tools, QuickBooks, Networking equipment, Wireless routers, Access points, Remote assistance Commitment: Full Time Workplace: Hybrid Languages: English