About this role
Festival Agent, Customer Support at Sundance Institute. Location: United States. Role: assist patrons, resolve issues, document interactions Requirements: 1 year of customer support experience; excellent written/interpersonal skills; strong organizational skills; experience with Zendesk or ticketing systems; US work authorization. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Eventive, Google Workspace Commitment: Temporary Workplace: Remote Languages: English