About this role
Agent Strategist - NYC at Vapi. Location: New York, New York, United States. Role: own portfolio, build relationships, align priorities Requirements: 5+ years in customer success, technical account management, or solutions consulting; manage enterprise accounts; strong stakeholder management; API/architecture fluency; renewal/expansion experience; CRM hygiene. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English