About this role
Support Agent at Scale AI. Location: Mexico City, Mexico City, Mexico. Role: resolve inquiries, document investigations, escalate issues Requirements: High-volume customer support experience, remote work ability, strong English communication, and familiarity with SaaS tools (Slack, Google Workspace). Category: Customer Service Seniority: Entry Level Tools: Zendesk, Slack, Google Workspace Commitment: Contract Workplace: Remote Languages: English