About this role
Call Center Agent, X Money at Xai. Location: Bastrop, Texas, United States. Role: responding inquiries, troubleshooting issues, educating customers Requirements: 2+ years customer support, fintech/banking experience; multi-channel work (phone, chat, email); strong communication; CRUD CRM/ACD familiarity; willingness to work US shifts and be on-call. Category: Customer Service Seniority: Mid Level Tools: CRM, ACD, Ticketing systems, Knowledge bases Commitment: Full Time Workplace: Onsite Languages: English