About this role
Agent Experience Manager at Compass. Location: Providence or Barrington or Little Compton. Role: managing portfolio, supporting customers, promoting adoption Requirements: 2-3 years customer service/training/office management/hospitality/operations experience; experience with live or remote training and enterprise tools (Zendesk, Salesforce, Confluence) a plus; strong communication, problem solving, and interpersonal skills; must be able to lift up to 25 lbs and work in-office during standard hours. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Salesforce, Confluence Commitment: Full Time Workplace: Onsite Languages: English