About this role
Service Desk Agent at Coreio. Location: Greater Toronto Area or Toronto. Role: Answer calls, Create tickets, Coordinate site visits Requirements: Service desk agent to handle incidents, service requests; must troubleshoot, log tickets, coordinate with teams; shift coverage 8 AM-8 PM EST. Category: Information Technology Seniority: Entry Level Tools: Helpdesk/Call management tool, Ticketing system, Remote support tools Certifications: a+, network+, mcp Commitment: Full Time Workplace: Onsite Languages: English