About this role
Guest Service Agent at Westin Philadelphia (HHM Hotels). Location: Philadelphia, Pennsylvania, United States. Role: greeting guests, registering guests, resolving complaints Requirements: Provide friendly guest greeting, registration, reservations, payment processing, and timely resolution of guest requests/complaints; previous customer service experience and PMS knowledge preferred; ability to stand and lift up to 25 lbs; flexible schedule including weekends/holidays. Category: Customer Service Seniority: Entry Level Tools: PMS, TELUS Health Commitment: Full Time Workplace: Onsite Languages: English