About this role
Agentic AI and NLU Engineer at Genesys. Location: North Carolina or United States. Role: designing prompts, building NLU, analyzing conversations Requirements: Master's in CS/Data Science/ML required; 3+ years in conversational or generative AI; experience with Python and Node.js, Genesys Cloud or other CCaaS platforms; strong analysis, prompt engineering, and customer-facing skills. Category: Software Development Seniority: Mid Level Tools: Python, Node.js, Genesys Cloud, CCaaS, LLM Commitment: Full Time Workplace: Remote Languages: xv, English