About this role
Customer Success Engineer at Prudential. Location: Baguio, Cordillera Administrative Region, Philippines. Role: Answer inquiries, Resolve complaints, Process transactions Requirements: Customer-facing role providing information, handling inquiries and complaints, processing transactions, and supporting agents and branches. Category: Customer Service Seniority: Mid Level Tools: Front-End Pre-screening tool, Equotes, PRISM (Agency Portal) Commitment: Full Time Workplace: Onsite Languages: English