About this role
Tier 1 HelpDesk CWIS Call Center at InspiriTec. Location: Philadelphia, Pennsylvania, United States. Role: assist users, troubleshoot issues, log tickets Requirements: Assist users with software/hardware, troubleshoot, document tickets, provide excellent customer service; handle 50+ calls/day; associate degree IT; HDI certification preferred. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office, Windows, Help desk ticketing Certifications: hdi Commitment: Full Time Workplace: Onsite Languages: English