About this role
Customer Service Representative - Personal Lines at Plymouth Rock. Location: Boston, Massachusetts, United States. Role: managing calls, updating policies, researching issues Requirements: Handles inbound calls, researches customer and agent inquiries, updates policy information, and delivers first-call resolution. Requires strong communication, analytical and organizational skills and a bachelor's or associate degree. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English