About this role
Senior Manager, Agent Capabilities & Horizontal Operations Servicing Strategy (Hybrid) at Capital One. Location: Richmond or McLean or Chicago or Riverwoods. Role: identifying improvements, developing roadmaps, leading team Requirements: High school diploma or GED; 5+ years delivering transformational initiatives and directing process transformations or projects; 3+ years people management and 3+ years strategic planning; PMP/Lean/Agile/Six Sigma preferred. Category: Project and Program Management Seniority: Senior Level Tools: Scaled Agile Frameworks Certifications: pmp, lean, agile, six sigma Commitment: Full Time Workplace: Hybrid Languages: English