About this role
SME (English) at Taskus. Location: Cairo, Cairo, Egypt. Role: Escalate issues, Troubleshoot issues, Mentor teammates Requirements: 1–2 years in a call center as an agent or SME; strong English (C1); post-secondary education asset; experience with CRM/telephony platforms. Category: Customer Service Seniority: Mid Level Tools: CRM, Telephony platforms Commitment: Full Time Workplace: Onsite Languages: English