About this role
Agente Telefonico Atención a Clientes (Zapopan, JAL, MX, 45160) at HSBC Holdings plc. Location: Zapopan, Jalisco, Mexico. Role: answering calls, resolving issues, meeting targets Requirements: Represent the bank on inbound calls, resolve customer needs at first contact, meet KPI targets, use institutional systems, basic Microsoft Office, strong communication, analysis, and customer-service skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: Spanish