About this role
IT Service Desk Agent - German language support at Gategroup. Location: Madrid, Madrid, Spain. Role: acting contact, providing support, escalating issues Requirements: Fluency in English and German; high school diploma; IT knowledge; ITSM tools experience; strong communication and teamwork. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office, ServiceNow, ITSM Certifications: servicenow, microsoft office Commitment: Full Time Workplace: Onsite Languages: English, German