About this role
Contact Center Agent II (Remote) at TicketNetwork. Location: Edgewater, Florida, United States. Role: handle calls, coordinate deliveries, liaise customers Requirements: Handle inbound/outbound support across phone, chat, and email; resolve first-level issues; escalate; coordinate deliveries between customers and sellers. Category: Customer Service Seniority: Mid Level Tools: Freshdesk, POS, FedEx, Phone Commitment: Full Time Workplace: Remote Languages: English