About this role
Customer Service Agent (m/w/d) at CARFAX Europe GmbH. Location: Munich, Bavaria, Germany. Role: handling tickets, escalating issues, documenting inquiries Requirements: 2+ years in customer service, native German, fluent English, automotive knowledge, independent workstyle, CRM/ticketing experience. Category: Customer Service Seniority: Mid Level Tools: CRM, Ticketing systems, Salesforce, JIRA Commitment: Full Time Workplace: Hybrid Languages: German, English