About this role
Incident & Service Support Agent at Knowmadics, Inc. Location: Herndon, Virginia, United States. Role: Monitor alerts, Document status, Triage issues Requirements: High School Diploma; eligible for US security clearance; 24/7/365 availability; twelve-hour shifts; prior public safety or emergency response experience a plus. Category: Information Technology Seniority: Mid Level Tools: Jira Certifications: security clearance (us) Commitment: Full Time Workplace: Onsite Languages: English