About this role
Front-Line Operations Agent at Lendable. Location: Chatham, England, United Kingdom. Role: Handle queries, Resolve issues, Escalate appropriately Requirements: Customer service and financial support experience in a contact centre; empathetic, detail-oriented; ability to follow processes; comfortable with AI tools; strong communication and multitasking. Category: Customer Service Seniority: Mid Level Tools: AI tools, CRM systems, digital communication platforms Commitment: Full Time Workplace: Hybrid Languages: English