About this role
Customer Service Agent - French Speaker at 1GLOBAL. Location: São Paulo, State of São Paulo, Brazil. Role: Acting as first-line support, Tracking, collating, and responding to issues, Escalating and liaising with TS for complicated cases Requirements: French language proficiency; strong English; experience with customer service; Microsoft Office and ticketing systems knowledge; ability to translate technical info for customers; strong communication and problem-solving skills. Category: Customer Service Seniority: No Prior Experience Required Tools: Microsoft Office, ticketing systems Commitment: Full Time Workplace: Hybrid Languages: French, English