About this role
Contact Center Agent – Digital Support (Chat, Email, SMS) at Advance Auto Parts, Inc.. Location: United States. Role: responding digitally, resolving issues, documenting interactions Requirements: High school diploma/GED, minimum 2 years related experience, excellent written communication, 30+ WPM, multitasking across chat/email/SMS, Eastern Time Zone residency required; chat/email support experience and automotive knowledge preferred. Category: Customer Service Seniority: Entry Level Tools: AI tools, case management system Commitment: Full Time Workplace: Remote Languages: English