About this role
Service Desk Agent-Technical Support at Workforce Opportunity Services. Location: Farmers Branch, Texas, United States. Role: Provides support, Troubleshoots issues, Documents requests Requirements: Authorized to work in the United States; High School Diploma; available full-time; experience with MacOS and Linux; Windows 10/11 and Office 365; PC hardware knowledge; MIS environment familiarity; MAC Moves, Adds, Changes and Virtual Desktop preferred; KCS knowledge; excellent customer service; ability to resolve common PC issues. Category: Information Technology Seniority: No Prior Experience Required Tools: MacOS, Linux, Windows 10/11, Office 365, Virtual Desktop, MIS environment, KCS knowledge Commitment: Full Time Workplace: Hybrid Languages: English