About this role
Service Desk Agent (1e lijn) at Scholt Energy Holding NV. Location: Eindhoven, /, Netherlands. Role: handle incidents, triage tickets, document progress Requirements: 1-3 years IT service desk; mbo level 4 in IT; ITIL 4 foundation; Microsoft 365 Fundamentals; basic Microsoft 365, Windows 10/11, Intune, Active Directory; ITSM tools e.g. TOPDesk; Dutch and English communication. Category: Information Technology Seniority: Entry Level Tools: TOPDesk, Microsoft 365, Windows 10/11, Intune, Active Directory Certifications: itil 4 foundation, microsoft 365 fundamentals Commitment: Full Time Workplace: Hybrid Languages: Dutch, English