About this role
Japanese Bilingual Service Desk Agent at FUJITSU LIMITED. Location: Cebu City or Taguig. Role: handling incidents, documenting actions, escalating issues Requirements: Provide first-line technical support for users, handle incidents and requests, document actions, escalate issues, and meet SLAs. Basic knowledge of Microsoft products, operating systems, networking and PCs; strong customer service and problem-solving skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft products, PCs Commitment: Full Time Workplace: Onsite Languages: Japanese, English