About this role
Call Centre Agent (Senior Associate) - Airlines Night Shift at WNS Global Services. Location: Cape Town or Century City or Observatory. Role: assisting passengers, resolving disruptions, managing bookings Requirements: Grade 12/Matric and 1+ year contact centre experience (airline experience advantageous). Strong English, clear credit/criminal record, multitasking and typing skills, numerical ability, and customer-service orientation. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English