About this role
Call Centre Agent (Senior Associate) - Collections at WNS Global Services. Location: Cape Town or Century City or Observatory or Claremont. Role: engaging customers, resolving complaints, managing accounts Requirements: Grade 12/Matric, minimum 1 year contact centre/customer service experience (collections preferred), clear credit/criminal record, strong English, numerical skills, multitasking and typing, ability to meet SLAs. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English