About this role
Tier 1 Agent, Crew Support & Experience (Evergreen) (Pasay, PH, 1300) at Royal Caribbean Group. Location: Pasay, Metro Manila, Philippines. Role: fulfill inquiries, monitor cases, escalate issues Requirements: Experience as International Travel Agent; strong customer service, English proficiency, logistics awareness. Category: Customer Service Seniority: Mid Level Tools: Salesforce, JDE, Travel Mart, MAPS, Remedy, E1 Commitment: Full Time Workplace: Onsite Languages: English