About this role
Guest Service Agent at Gateway Casinos & Entertainment. Location: Rama, Ontario, Canada. Role: Making reservations, Responding to guest needs, Handling guest concerns Requirements: Provide guest check-in/out, respond to inquiries, manage reservations, and assist guests with needs; flexible hours including evenings/weekends. Category: Customer Service Seniority: Mid Level Tools: Reservation systems, Hotel management software Certifications: food safe level 1 Commitment: Full Time, Part Time Workplace: Onsite Languages: English