About this role
Guest Services Agent at Kimpton Hotels and Restaurants. Location: New York City, New York, United States. Role: greeting guests, handling reservations, coordinating events Requirements: High school diploma/GED required; prior front desk or customer-facing experience helpful. Must be familiar with hotel systems, adapt to changing guest needs, maintain decorum under stress, and work flexible schedules including evenings, weekends, and holidays. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English