About this role
Concierge Agent - Splendido, a Belmond Hotel Portofino at Belmond. Location: Portofino, Liguria, Italy. Role: welcoming guests, making reservations, managing inquiries Requirements: Minimum 2 years concierge experience in luxury hotels, fluent in Italian and English, excellent communication, proactive service approach, local knowledge of Portofino, discretion, concierge software/PMS advantageous. Category: Customer Service Seniority: Entry Level Tools: Concierge software systems, hotel PMS (HMS) Commitment: Seasonal Workplace: Onsite Languages: Italian, English