About this role
Customer Service Desk Agent - (Mortgage Support) Remote at Unisys. Location: United States. Role: answering calls, documenting interactions, resolving complaints Requirements: High School/GED required; 1–2 years call center/customer service experience; ability to multitask, follow scripts, document interactions in CRM, and meet KPIs (AHT, FCR). Category: Customer Service Seniority: Entry Level Tools: CRM Commitment: Full Time Workplace: Onsite Languages: English