About this role
Bilingual Player Engagement Agent (Japanese) at Keywords Studios. Location: Pasig, Metro Manila, Philippines. Role: responding inquiries, translating content, documenting interactions Requirements: Proficient in Japanese (C1-C2) with English B2+; strong communication; flexibility; reliability; proactive in player support. Category: Customer Service Seniority: Entry Level Tools: MS Teams, Zendesk, Helpdesk, MS Office, Google Suite, CRM Commitment: Full Time Workplace: Hybrid Languages: Japanese, English