About this role
PRODUCTION AGENT L1 at Wipro. Location: Chennai, Tamil Nadu, India. Role: providing support, resolving issues, documenting queries Requirements: Provide technical support and troubleshoot client issues via phone/email, manage transactions per quality standards and SLAs, document and track queries, use knowledge bases, and escalate complex issues. Category: Customer Service Seniority: Entry Level Tools: RAVE Commitment: Full Time Workplace: Onsite Languages: English