About this role
PRODUCTION AGENT L1 at Wipro. Location: Pune, Maharashtra, India. Role: resolving issues, managing transactions, documenting queries Requirements: Provide technical support, manage transactions to quality standards, troubleshoot and resolve client issues, document calls and maintain knowledge bases, and meet process SLAs. Category: Customer Service Seniority: Entry Level Tools: RAVE Commitment: Full Time Workplace: Onsite Languages: English