About this role
IT Service Desk Agent - (German speaking) - On site - FI01 at Cnx. Location: Barcelona, Catalonia, Spain. Role: providing support, handling requests, troubleshooting issues Requirements: German and English required; experience in 1st/2nd level IT support, Windows 10, Microsoft Office 365, Microsoft Teams, ServiceNow/ITSM, troubleshooting hardware/software; analytical and customer-oriented; willingness to work shifts. Category: Information Technology Seniority: Entry Level Tools: Windows 10, Microsoft Office 365, Microsoft Teams, ServiceNow, ITSM, ITIL V4 Certifications: itil v4 Commitment: Full Time Workplace: Onsite Languages: German, English