About this role
RSA Assistance Agent at Allianz Technology SE. Location: Bucharest, Bucharest, Romania. Role: processing claims, supporting customers, investigating claims Requirements: Fluent Italian (C1) and English (B2), customer service and claims experience (1-2 years preferred), strong problem-solving, ability to meet targets, independent, and comfortable using Microsoft Office and business intelligence/AI tools. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access, LinkedIn Learning, Bookster, Artificial Intelligence (AI), Machine Learning, Business Intelligence Commitment: Full Time, Temporary Workplace: Hybrid Languages: Italian, English