About this role
Acumen Agent Supervisor - NJ at Acumen, LLC. Location: Hamilton, New Jersey, United States. Role: train agents, monitor quality, improve processes Requirements: Two years in customer service; at least one year as an Acumen Agent; high school diploma preferred; strong communication, math, and multitasking skills; proficient with 10-key, Word, Excel; able to work with multiple applications and monitors. Category: Customer Service Seniority: Mid Level Tools: Microsoft Word, Excel, 10-key by touch, dual monitors, multiple applications Commitment: Full Time Workplace: Onsite Languages: English