About this role
Agent Experience Manager at Compass. Location: San Diego, California, United States. Role: managing portfolio, providing support, mentoring coordinators Requirements: 2+ years customer service/training/operations experience; strong communication, problem-solving, organization, and relationship-building skills; experience with live/remote training and enterprise tools (Zendesk, Salesforce, Confluence) preferred; able to lift 25 lbs; must work onsite during standard office hours. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Salesforce, Confluence Commitment: Full Time Workplace: Onsite Languages: English